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TAXPAYER RELIEF & VOLUNTARY DISCLOSURES


CRA relief programs exist to help taxpayers fix certain problems—either by correcting past reporting issues or by requesting cancellation/waiver of penalties and interest in limited circumstances. These options are not “automatic approvals.” CRA reviews requests case-by-case and expects taxpayers to act reasonably and provide proper support for what they are asking.

1) Voluntary Disclosures Program (VDP): Fixing Past Errors or Omissions

The Voluntary Disclosures Program (VDP) is designed for taxpayers who want to proactively correct errors or omissions (for example, missing income, incomplete filings, or other non-compliance). If CRA accepts a VDP application, you may receive relief from penalties and some interest, and CRA will generally not refer the disclosed matter for criminal prosecution. Any tax owing is still payable.

VDP eligibility (high-level)

  • The disclosure must be voluntary (not triggered by an audit/investigation for the same issue).
  • The issue should involve a past-due period (generally at least one year past the filing due date).
  • The disclosure must involve a penalty/interest exposure (or both) and be complete with supporting documents.
  • Payment (or a request for a payment arrangement) is typically expected when tax is owing.

VDP “levels of relief” (how CRA commonly frames it)

CRA evaluates whether the application is unprompted (no direct compliance action already underway for the issue) or prompted (CRA has already contacted you about a specific compliance concern, or CRA has relevant third-party information). The relief level can differ depending on this determination.

  • Unprompted: typically closer to “general” relief (more interest relief and penalty relief).
  • Prompted: typically partial relief (less interest relief; penalties may still be reduced depending on the facts).

CRA also indicates that when VDP relief is granted, protection from prosecution is provided for the issues disclosed, and gross negligence penalties do not apply on the information disclosed (assuming the disclosure is accepted and complete).

What CRA generally will not accept under VDP (examples)

  • Applications that are essentially refund requests or have no tax/penalty exposure (handled through normal processing).
  • Requests to create or change an election where the law provides specific election relief rules outside the VDP.
  • Some treaty-competent authority matters, advance pricing arrangement matters, or insolvency-related situations.

Common VDP form: CRA references Form RC199 for VDP applications.

2) Requests to Cancel or Waive Penalties and Interest (Taxpayer Relief)

Separate from VDP, CRA has “taxpayer relief” discretion to cancel or waive penalties and interest in certain situations, typically where the reason for late filing or late payment was beyond the taxpayer’s control and the taxpayer acted reasonably once able to address the issue.

Examples CRA commonly considers

  • Natural disasters or major disruptions (floods, fires, service disruptions).
  • Serious illness or accident affecting the person responsible for filing.
  • Incorrect CRA information that you reasonably relied on.

CRA generally expects that you took reasonable care, tried to comply, and corrected the problem within a reasonable time after the extraordinary circumstances ended.

Common relief form: Form RC4288 is commonly used to request cancellation/waiver of penalties and interest (or you can submit a detailed letter with supporting documents).

3) Practical Tips for Stronger Requests

  • Be specific: list the tax years, amounts, and what exactly you want corrected or waived.
  • Attach evidence: timelines, medical notes (if relevant), outage confirmations, CRA letters, etc.
  • Explain steps you took to comply and what changed (and when) that allowed you to act.
  • If you owe tax, consider proposing a payment plan instead of ignoring collections activity.

Summary

If you need to correct past reporting, the VDP may provide penalty/interest relief depending on whether the disclosure is voluntary and complete. If the issue is penalties/interest from delays caused by extraordinary circumstances, taxpayer relief (often via RC4288) may be more appropriate. In both cases, CRA decisions are fact-driven, so clear documentation matters.